Support

Free

General questions can be asked via GitHub Issues, which also serve as a public archive of questions and answers. Bug reports are welcome at any time and will be considered independently of a commercial support plan.

For non-urgent inquiries, please reach out via thomas.krieger@vmlens.com or connect with us on LinkedIn

Professional

Get continuous expert support for testing and debugging concurrent Java applications with VMLens. The Professional plan includes an initial 4-hour workshop to help your team get started quickly, followed by dedicated E-Mail or Slack support for ongoing questions and guidance. You will receive hands-on help with designing effective concurrency tests, improving your test strategy, and diagnosing and fixing multithreading bugs found during development or testing. This plan is ideal for teams who want regular access to expertise while building reliable, thread-safe software.

For further information, please get in touch with thomas.krieger@vmlens.com.

Enterprise

The Enterprise plan provides comprehensive support for teams building and testing concurrent Java applications with VMLens. It starts with an initial 1-day workshop to train your team in effective concurrency testing, test design, and best practices for detecting multithreading issues. You receive dedicated E-Mail or Slack support with expert assistance for writing concurrency tests, improving your test strategy, and analyzing and fixing threading bugs. In addition, this plan includes support for CI integration, helping you automate concurrency testing within your build pipeline. Enterprise customers can also submit priority feature requests, ensuring that important capabilities for your workflow are considered with high priority.

For further information, please get in touch with thomas.krieger@vmlens.com.